SMS opt-in & messaging disclosure
ProofMile sends transactional delivery and account SMS only (delivery status, tracking links, handoff / verification codes, and identity-verification links). We do not send marketing or promotional SMS from this number.
How consent is collected (Via Web)
Recipients must provide express consent before SMS is sent. Consent is collected with an unchecked checkbox next to the phone number on ProofMile web and app forms when creating an order, registering as a driver, or otherwise submitting a mobile number for delivery notifications. Messaging consent is separate from acceptance of Terms of Service or the Privacy Policy.
Opt-in call-to-action (shown next to phone number)
Where this appears in product
- Merchant create-order flow (customer phone)
- Driver registration (driver phone)
- ProofMile mobile driver app registration
Sample messages
ProofMile: Your driver is arriving now. Please be ready to receive your delivery. Reply STOP to opt out.ProofMile: You are opted in to delivery status texts for your orders. Msg frequency varies. Msg&data rates may apply. Reply STOP to opt out, HELP for help.ProofMile: For help visit https://proofmile.com or email support@proofmile.com. Reply STOP to opt out.
Opt-out & help
Recipients may reply STOP to cancel SMS at any time, or HELP for support. Support is also available at support@proofmile.com.